A sales automation solution for Monster Products that integrates enterprise supply chain, customer support, document management applications as well as CRM, Social and point of sale infrastructure.
Improve accuracy of estimated product delivery.
Improve consumer customer service + customer support in both social as well as phone based technical support interactions.
Streamline the partner education process to achieve better consistency in partner training and product awareness.
- User Research
- Story Board
- Task Flows
- Interface Design